Exploring a Paradox: Belief in a Crisis and General Satisfaction with Medical Care

Almost one-half of the population of the U.S. believe there is a crisis in medical care but also express high levels of satisfaction with their own medical care. They are, however, also more apt to be critical of aspects of financing, availability, and convenience of care than of the humaneness of doctors. If they were better informed about the health experiences of the majority of others, fewer might be expected either to report that there is a crisis, or to more clearly identify the crisis with specific issues.

Author(s): Ronald M. Andersen; Gretchen V. Fleming; Timothy F. Champney

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Volume 60, Issue 2 (pages 329–354)
Published in 1982