Amy Dybas

Amy Dybas

Deputy Chief Operating Officer, System Operations and Development, MassHealth 

          
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Amy Dybas is Deputy Chief Operating Officer for System Operations and Development at MassHealth, Massachusetts’ Medicaid and CHIP program. At MassHealth, she leads a team working to scope and design MassHealth’s eligibility systems – and ensure they comply with federal and state requirements and center the member experience. Amy is also the MassHealth lead for the Integrated Eligibility & Enrollment project, which will streamline eligibility processes across multiple state agencies, creating a “one stop shop” for benefits. In her 24-year career with MassHealth, she has balanced big-picture strategy with detailed execution, translating policy into system improvements that reduce barriers to care. She holds a Bachelor of Science in Biology from Brown University and resides in Western Massachusetts with her husband, Bob.